At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.What You Can ExpectThe ROSA Program Development Manager builds successful programs by aligning with key Hospital and Facility stakeholders (including surgeons, OR and other facility staff as necessary), ROSA Capital sales colleagues, ROSA Program Development Managers and local implant teams to onboard and subsequently drive system utilization with the ROSA™ One Cranial Platform.How You'll Create Impact
Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system
Using available tools/resources/materials, develop support plans with hospital administrators, surgeons, and staff to launch, promote, and develop robotic programs
Develop improved revenue strategy at zone level
During periodic ROSA Program Review meetings with hospital administration and surgeons, provide relevant data and analysis to drive feedback and recommendations aimed at helping the hospital meet its established goals
Provide onsite support for product demonstrations and educational initiatives to build local and regional market awareness
Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA TM system
Perform new system installations, preventative maintenance, and troubleshooting and repair for installed ROSA TM systems following established processes
Follow all internal communication and documentation policies (QA)
Responsible for key administration duties
Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances
Facilitate training of new employees in the Program Development role
Attend product trade shows and annual trainings as required
Provides support for MedEd events as required
What Makes You Stand Out
Proven track record of achieving strong results
Strong interpersonal and communication skills
Strong presentation and demonstration skills
Your Background
B.S. in Engineering or M.S/Ph.D in Neuro or Biological Science with 6 – 8 years experience of field support, engineering, or other customer facing function preferably with a medical device company or minimum 2 years robotic clinical support in similar field preferred.
Equivalent years of experience and education will be considered.
Excellent communication, organizational and customer relation skills
Ability to work without specific direction on daily activities
Ability to determine one’s own schedule based on business needs
Ability to apply technical knowledge to solve varied and complex problems, potentially ones not previously encountered
Travel ExpectationsUp to 80%Expected Compensation Range: $120,000 - $125,000EOE/M/F/Vet/Disability
