TITLE: Assistant General Manager
DEPARTMENT: Management
POSITION TYPE: Full Time
REPORTING TO: General Manager
FLSA STATUS: Exempt
Company Overview:
The world’s first social darts® experience, Flight Club was founded in London in 2015 to usher this once pub-like pastime into the 21st century. With a focus on craft cocktails and elevated eats, Flight Club fuses premium cuisine and curated cocktails with its signature, technology-driven social darts® experience to create a truly unique entertainment environment. State of Play Hospitality brought the concept to the U.S. Flight Club continues to surprise and delight with its ability to bring friends together in a unique, upscale social environment. To date, over 7 million people have tried their hand, and over 550 million darts have been thrown.
Position Purpose:
The Assistant General Manager helps the General Manager with ensuring a strong culture and Company values, while delivering entertainment unmatched in the market. This position is the leader of the management and hourly team members who is comfortable taking responsibility to get things done. This individual embraces our standards, systems, welcomes change within a growing Company, and leads by example every shift. The Assistant General Manager understands the business growth and development of the team with improvement plans and continued training.
Responsibilities:
Works with General Manager and management team to develop and execute strategies to achieve operational goals
Ensures the restaurant team delivers upon service standards to cultivate the ultimate guest experience
Ensures consistent execution of food, beverage, service and hospitality that aligns with company standards, policies, and programs
Identifies and monitors training and development needs including conducting performance evaluations to measure successes and identify developmental areas of opportunity
Empowers the team to lead confidently
Proactively communicates staffing needs, ensures proper hiring while balancing labor control
Responsible for the overall bar operation including ordering product, updating product, department meetings, monthly inventory, and maintaining cost control
Our Values Are:
Listen to the Customer both external customers and internal customers
Own the Problem, doing your best to solve the problem and seek help from others. Ask yourself what can be done to avoid problems from reoccurring.
Test and Learn, by elevating, educating, and developing through continued training and learning.
Create Positive Energy, optimism and a can-do attitude are infectious and motivating. Avoid negativity, focus on solutions, and avoid blame.
Show Urgency, get things done quickly and accurately.
Be Consistent and Fair, by showing respect to your co-workers. Bring your best self to work.
Be both independently minded and a team player, by communicating issues and viewpoints to assist in better productivity and teamwork.
Be a Big Person, be quick to say thank you and appreciation to fellow co-workers and learn from mistakes.
Be Respectful of the Companies Resources, respecting each other’s time and money to optimize success for the business and each other.
Deliver Results, our business is to succeed and deliver positive results to better provide future growth and opportunities for development.
Requirements & Minimum Qualifications:
Must pass a background check prior to being hired
5yrs of management experience in customer service or hospitality
2yrs of experience managing ordering and inventory in F&B operations
Competent in MS Office Suite (Outlook, Word, Excel)
Required food, alcohol, and allergen certification maintained throughout employment. Additional state qualifications may apply per location
Available to work various shift times and days, including weekends and holidays
Ability to effectively communicate verbally and digitally
Self-driven, results oriented, and proactive attitude
Able to stand and/ or walk for long periods of time
Ability to lift over 50+ lbs. if necessary
Legally authorized to work in the US
The Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time.
Equal Opportunity Statement: Bounce is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.
Apply Now: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=106479&clientkey=D67E084FD6BD296136AAD0CF7EAF4272
