The Assistant Manager at Comediclub will support the General Manager in overseeing the daily operations of the club, ensuring a high level of customer satisfaction, smooth operational efficiency, and effective team management. This role involves coordinating events, managing staff, and maintaining an inviting atmosphere for guests.
1. Operational Management:
- Assist in managing daily operations, including opening and closing procedures.
- Ensure the club complies with health, safety, and liquor regulations.
- Oversee the setup and breakdown of events, ensuring timely and efficient execution.
- Monitor inventory levels and coordinate with vendors for supplies.
2. Staff Supervision:
- Train, supervise, and schedule front-of-house staff including bartenders, servers, and security personnel.
- Foster a positive work environment and address any staff issues promptly.
- Conduct regular staff meetings and performance reviews.
3. Customer Experience:
- Ensure high standards of customer service are maintained.
- Handle customer inquiries, complaints, and feedback effectively.
- Engage with guests to enhance their experience and gather feedback for improvement.
4. Event Coordination:
- Assist in planning and executing comedy shows and special events.
- Liaise with performers, agents, and technical staff to ensure smooth event operations.
- Coordinate ticket sales and promotions to maximize attendance and revenue.
