Vacancy expired!
Are you…
…a curious person who enjoys starting conversations?
…someone with caregiving experience, either professionally or for a family member?
…someone who enjoys helping and feels compassion for the elderly or disadvantaged?
…someone who has patience when teaching others?
…a problem solver?
If you are somebody more likely to figure out the main issue during stressful situations or emergencies rather than overreact,
If you enjoy working together on a team,
If you can easily put yourself in someone else's shoes,
If you are detail-oriented,
If you can sense when something is wrong with someone just by watching them,
If you find your friends and family open up to you during conversations,
If you enjoy learning…then we need YOU!
The Client Services Associate Role
Accountable for caregiver retention and overall experience
Mentor and support our Care Team
Become the voice of our Care Team and help deepen their relationship with our office
Continuously develop ideas that can help improve the caregiver's work experience
Coach Team on helpful caregiving techniques for various medical conditions
Keep educated on the latest caregiving techniques and caregiver support programs
Accountable for Client Retention and overall experience
Ensure clients receive person-centered care
Create a Guide/Plan for each client you work with, making it easy for other caregivers to follow
Keep in consistent contact with clients
Assist with projects involving Innovation & Business Development or other teams within the company.
Minimum Job Requirements:
Personal Care Aide Certification or unexpired Certified Nurse Aide license
Valid, unexpired driver’s license
Must have own vehicle with appropriate auto insurance coverage
Authorization to work in the United States
Negative PPD test or negative chest X-ray if PPD was positive
Unexpired CPR certificate or higher
Other Important Job Requirements:
Good command of the English language, written and spoken (bilingual a plus!)
Proficiency with Microsoft 365 apps and Google apps
Experience with electronic health record system
Ability to prioritize tasks with considerable efficiency
Excellent customer service skills
A criminal background check will be conducted once a conditional job offer is given.
Job Type: Full-time
Schedule:
8-hour shift, 8am-4pm and PRN (as needed)
Monday to Friday, may include weekends as needed
Compensation: starting at $20/hour, eligible for overtime pay
Benefits:
401(k)
Financial planning services
Free parking
Health insurance (medical, dental, vision)
Mileage reimbursement if personal vehicle was used
On-site fitness center
Opportunities for advancement
Paid orientation/training
Paid sick time
Paid time off
Professional development assistance
Retirement plan (SEP-IRA)
Wellness program
Work setting:
In-person, office and field
Ability to commute:
Northern Virginia and contiguous areas
If you feel you are the right candidate for the job, please reply to this email with your CV/resume, and our Community Ambassador or Director of Client Services will call you as soon as possible. Please make sure you meet ALL the minimum requirements before you apply. This is for immediate consideration. DO NOT CALL the office directly to inquire about this position.
It is the policy of Premium Care USA (PCUSA) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PCUSA will provide reasonable accommodation for qualified individuals with disabilities.
For more info: www.premiumcareusa.com
