Position Type: Full-Time
Schedule: Monday - Friday, 8:00 AM - 4:00 PM
About Us:
Small, family and locally owned landscaping and garden center company are currently seeking a motivated and customer-focused Landscaping/Retail Office Administrator to join our team. If you have a great attitude, are detail-oriented, and have some knowledge of plants, we want to hear from you!
Job Description:
As our Landscaping/Retail Office Administrator, you will be the first point of contact for our customers, providing exceptional service and assisting with various administrative tasks. You will help manage the day-to-day operations of the office and support our landscaping crews and retail garden center team. Your role will combine customer interaction, scheduling, and handling financial transactions, ensuring smooth operations in the office and at our garden center.
Key Responsibilities:
Answering incoming calls and providing helpful, friendly service to customers.
Scheduling and coordinating landscaping crews based on customer needs and availability.
Preparing and sending out accurate quotes for landscaping services.
Calling customers to follow up and collect payments in a professional and courteous manner.
Running the point-of-sale (POS) system for transactions at the garden center.
Maintaining inventory records and assisting with inventory management when needed.
Providing knowledgeable assistance to customers in the garden center, including offering basic plant care advice.
Handling customer inquiries and concerns, ensuring a positive experience for every customer.
Qualifications:
Strong customer service skills and a positive attitude.
Excellent communication skills, both written and verbal.
Ability to multitask and prioritize in a fast-paced environment.
Previous experience in a retail, office, or customer service role is preferred.
General knowledge of plants, landscaping, or horticulture is a plus.
Spanish speaking is also a plus.
Comfortable using a POS system and basic office software (Word, Excel, etc.).
Detail-oriented with strong organizational skills.
Ability to work independently and as part of a team.
Must be reliable, punctual, and able to work the designated schedule (Monday-Friday, 8:00 AM - 4:00 PM).
Why Join Us?
Be part of a friendly, supportive team with a passion for gardening and landscaping.
A positive, customer-focused work environment.
