Millennium Pools and Spas LLC is looking for an experienced scheduling assistant to work with our residential service manager.
Job Responsibilities:
Answer customer calls
Schedule and Confirm Service Appointments
Input customer data into company system
Assist with organizing department workflow by reading and routing technician jobs, collecting customer information, and managing customer notifications
Update customers regarding scheduled and cancelled service calls
Review completed jobs to ensure all services and products have been added
Submit confirmation of job completion to accounting department
submit PO requests for subcontractor work
Requirements:
Proficient in QuickBooks
Prior experience working as a scheduler for a service based company
Proficient in Microsoft Office Programs (i.e., word, excel, outlook)
Able to work efficiently with little oversite
Proficient in customer service
Able to professionally communicate with customers and staff
Organized
Must have reliable transportation to and from the office
Must be able to adapt to an ever changing environment
Hours: Monday - Friday 9am-5pm
Location: North Springfield, VA
Based on performance after the training period, the scheduling assistant may be offered a hybrid schedule with work from home days on Tuesday and Thursday.
Benefits:
Health, Dental, and Vision Insurance
401k with company matching
