Receptionist/Office Assistant

Receptionist/Office Assistant

08 Mar 2024
District of Columbia, Washington 00000 Washington USA

Receptionist/Office Assistant

About us

Windows On Washington is a small, top rated, exterior home remodeling business located in Sterling, VA. We have been improving our clients' homes for almost 20 years. We are looking for a dedicated, customer service focused person to add to our talented team.

Position Available: Receptionist/Office Assistant

Core Responsibilities:

First point of contact for incoming phone calls, route calls appropriately, in a courteous and professional manner

Respond to voicemails

Greet walk in customers

Set Sales appointments from inbound calls

Process incoming leads

Process incoming contracts

Check mail, process as required

Open new service requests

Provide administrative support as needed to all departments

Cross train to provide support when required

Desired Qualifications:

Strong communication skills, both written and verbal

Friendly

Reliable

Team player

Multitasking

Experience Requirements:

Proven experience in customer service, particularly in high-pressure situations.

Technical aptitude with various digital tools and platforms.

Practical knowledge of CRM systems is highly desirable.

We invite you to join a workplace that prizes collaboration and initiative, where every employee is valued for their own unique ideas and perspective. Submit your resume and let us know why you are the perfect candidate for this position.

Job Type: Full-time

Salary: $16.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

401(k) with matching contributions

Paid time off

Dental Insurance

Vision insurance

Subsidized gym membership

Schedule: 8:30AM - 5:00PM - Monday through Friday

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