Customer Service & Sales Representative (Full-Time) – Arlington, VA in person
Salary: $40,000–$50,000/year (DOE) + Commission + Bonus
Full-Time | Monday–Friday | Growth Opportunity
Are you great with people and love helping customers?
Our fast-growing company is looking for a professional, friendly, and reliable Customer Service & Sales Representative to join our team in Arlington, VA.
We offer a supportive team environment, stable hours, and the opportunity to earn more with performance bonuses.
If you are energized by talking to people, solving problems, and guiding customers toward the right service, this role is a great fit.
What You Will Do
Serve as the primary point of contact for clients: handle incoming calls, emails, and live chat / web inquiries with a warm professional attitude.
Schedule appointments, coordinate with cleaning teams, monitor job progress, and follow up with clients
Resolve customer issues: complaints, rescheduling, special requests, and post-service feedback
Update and maintain the CRM / scheduling software with accurate client and job data
Work cross-functionally with Operations / Field Managers to ensure service quality and timely response
Generate quotes / estimates or assist in generating them
Track customer satisfaction metrics (e.g. reviews, surveys), prepare summary reports, and recommend improvements
Provide occasional administrative support (billing, invoicing, or documentation) as needed
Compensation
$40,000–$50,000/year based on experience
Monthly commissions
Performance bonuses
Paid training
Promotions available as our company expands
Why You’ll Love Working With Us
Supportive, team-oriented environment
Clear training and step-by-step guidance
Consistent daytime schedule (no nights, no weekends)
Opportunity to grow into leadership or management roles
A role where your communication skills shine
Requirements
Experience in customer service and sales, preferably in service-based or cleaning / facilities industry
Excellent communication skills (verbal & written)
Strong problem-solving, multitasking, and time-management skills
Comfortable with CRM / scheduling tools and general office software (e.g. Microsoft Office / Google Workspace)
Positive, customer-friendly attitude with attention to detail
Comfortable speaking on the phone and closing sales with confidence
Bilingual (English/Spanish) preferred.
High school diploma or equivalent (some college or related training a plus)
How to Apply
Send us a message with:
1. Your full name
2. Phone number
3. City of residence
4. Resume
We will contact qualified candidates for an interview within 24 hours.
