Patient Scheduling: Arrange and manage patient appointments, follow-ups, and referrals to ensure seamless, timely visits.High-Volume Phone Lines: Be a friendly voice on the other end of the line, providing top-notch customer service and support to patients and their families.Effective Communication: Act as the go-to point of contact, promptly addressing patient concerns with empathy and professionalism.Record Management: Keep patient information up to date in our electronic health record (EHR) system, maintaining accuracy and confidentiality.Collaboration: Work closely with account managers and healthcare providers to coordinate care plans and enhance the patient experience.Compliance: Uphold healthcare regulations and standards to maintain the highest quality of service.
