Vacancy expired!
RESPONSIBILITIES:
Kforce has a client seeking a Retail Technology Manager in Miami, FL.
Responsibilities:
Accountable for start to finish incident management and request fulfillment for Acquisition and Alliance field retail locations in conjunction with Service Desk fulfillment team
Provides updates to management on issues affecting Acquisition and Alliance field retail locations
Provides assistance with procurement duties for the Acquisition and Alliance team
Provides added support for other initiatives in the department when required
Follows all department policies and procedures
Project manage Retail technology deployments
Consistently and accurately reports time
Adopt and follow IT Policies and Procedures
Suggests improvements to the IT Policies and Procedures
Provides metrics and/or status reports and manages SLA's on services provided to Acquisition and Alliance field retail locations
Recommends improvements to technology and processes based on experience and industry best practices
REQUIREMENTS:
Bachelor's degree preferred, Associates' Degree, two-year technical certificate, required
3 years in a support environment position and no less than 1 year in a managerial role
Broad knowledge of Microsoft and Apple operating systems, concepts, and methodologies
Excellent written and verbal communication, organization, coordination, and interpersonal skills Reporting and analytical skills
Project Management knowledge and experience in technology roPurpose
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
