Job Descriptionthis position will be sitting out of the UK!Our client headquartered here in the US is looking to bring on a contractor out of the UK. This role will ideally be a contract to hire position so the ideal candidate must live near one of the onsite locations to convert to fulltime at the end of the contract. The overall goal behind this role is to bring on someone who can manage the relationships of the global support teams in different countries, gather operational information and assess areas of improvement. The main responsibilities for this role will be broken down into two different phases: the first being to partner with internal colleagues cross-functionally to complete the initial assessment of all the support teams globally. The second would be to analyze the gaps across the different support teams, identify opportunities to implement standardized processes and operations, and project manage their completion. This job requires a self-starter personality who can work with different time zones. We are looking for someone who can gather information, analyze it and present it to senior leaders accordingly. We also would love for this person to have confidence consulting each group and giving the business recommendations on how these different groups can operate better.pay rate up to $47.50/hrWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .Skills and RequirementsStrong time management skills, including the ability to coordinate across international time zones and meeting deadlines in a timely manner PM experience with global projectso Experience with country specific regulations or other similar compliance considerations Proficiency in Visio or other workflow software, Excel, PowerPoint, SharePoint, and other Microsoft applications Ability to extract insights from multiple data sources and identify opportunities for alignment and process improvement across all Global Service and Support (GSS) PROCESS GATHERING AND DOCUMENTATION Salesforce Tableau or PowerBI (the latter is preferred) SharePoint Salesforce analytics nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
