Techincal Writer

Techincal Writer

Vacancy expired!

This is an added position within a growing IT & Software department within an established FinTech organization. They offer a competitive salary, great culture, company-sponsored Health plans, generous paid time off, and a wonderful annual review program (allow for raises and promotions based on merit).
The Technical Writer will prepare, review, revise, and maintain technical documentation that incorporates information and data from internal and external stakeholders using Confluence & Jira.
This role will be a hybrid of remote and onsite in Boca Raton, FL

• Developing high-quality documentation with minimal guidance that is coherent and easy to follow, as well as complies with corresponding standard, style guide, and/or directive and meets the customers and end user s needs. Documentation includes but is not limited to, Standard Operating Procedures (SOPs), user guides, test reports, work instructions, and presentations.
• Work with both IT, Software Engineering, and internal Business units.
• Researching, collecting, analyzing, organizing, and preparing technical information and data for desktop publishing staff to generate drafts.
• Developing diagrams, charts, and graphs to enhance and increase the end user s understanding.
• Manipulating graphics, charts, diagrams, etc. to be included in documentation.
• Editing and reviewing rough drafts for format, clarity, and adherence to editorial and government specifications.
• Scheduling, attending and participating in project meetings, as well as validation/verification.
• Tracking documentation for developing, planning, and scheduling purposes.
• Collaborating with SMEs to ensure technical content is accurate, easy to understand, and consistent.
• Immediately communicating obstacles or issues to leadership.

• 3-5+ years of related technical writing experience.
• Experience with Confluence & Jira.
• Proficient in desktop publishing with abilities to create and update tables, to manipulate graphics and drawings, to create and update flow charts, and to format/layout text.
• Possess strong communication and interpersonal skills.
• Effectively collaborate with a variety of teams and interested parties.
• Ability to work with minimal supervision, demonstrating initiative and organization.
• Proficient in multiple word processing and presentation tools such as Microsoft Word and PowerPoint.
• Ability to multitask and work with strict deadlines/timeframes.
• Capable of managing several different tasks from various requestors.
• Capable of understanding, interpreting, and synthesizing engineering drawings, technical information from engineering documentation, consultations with stakeholders, and other available sources.
• Possess attention to detail and ability to edit documents for technical accuracy.
• Ability to make recommendations and answer questions to customers.
• Flexibility and willingness to learn new software.