Call Center (Sales) Training Manager

Call Center (Sales) Training Manager

03 Nov 2023
Florida, Coconutcreek, 33073 Coconutcreek USA

Call Center (Sales) Training Manager

Description

The Call Center - Intake (Sales) Training Manager would be responsible for sharing in the initial and ongoing education/ development and evaluation of our Intake (Call Center) Team. We generate exclusive warm leads and speak to the client as if we are currently representing (many different clients), regarding different products.

Work environment:

Hybrid - Mostly onsite

After completion of training, work-from-home days can be earned with strong performance & results.

Office hours:

Monday & Wednesday - 9:30-8PM

Tuesday & Thursday - 9:30-10PM

Friday - 9:30-6PM

Saturday - 9:30-3PM

Pay: Weekly

Base + Performance Bonus

Benefits: Health, Life & Dental

Potentially a higher base-pay for highly experienced individual willing to work extra hours.

Requirements

This is a very detail oriented, data entry intensive transaction. Empathy with above average listening skills and the ability to control the conversation with tact and professionalism is essential.

Ideal prospect will have above average Windows 10-11 skills along with Office365 applications such as Outlook, Teams, OneNote, etc. CRM and call center dialer experience is required.

It would be essential to have this candidate train in the position. Also, this candidate must have existing training experience and show an average to above average competency before they would start working without supervision. They would also need to be able to assimilate new information relatively quickly as new products are introduced regularly

Employee Training, Conduct Training Sessions, Consultative Sales, Call Center Customer Service, Previous Call Center, Call Center, Management

Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

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Job Details

  • ID
    JC46915636
  • State
  • City
  • Job type
    Permanent
  • Salary
    $65000.00 to $85000.00 yearly
  • Hiring Company
    Robert Half
  • Date
    2022-11-02
  • Deadline
    2022-12-31
  • Category

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