The ideal candidate will have strong communication skills, a knack for problem-solving, and a genuine desire to make a positive impact on our clients' lives.
Responsibilities:
- Responding to customer inquiries via phone, email, and in-person
- Assisting clients with policy changes and billing questions
- Providing empathetic and helpful support to clients during difficult situations
- Collaborating with the sales and underwriting teams to ensure a seamless customer experience
- Proactively identifying opportunities to improve processes and enhance customer satisfaction
Requirements:
- Excellent communication and interpersonal skills
- Prior experience in the insurance industry
- Proficiency in using computers “Excel, Word, etc”
- Ability to multitask and prioritize
- A positive attitude and willingness to go the extra mile for our clients
- Bilingual “Spanish, Portuguese” is a plus
Perks:
- Competitive salary starting at $800 a week cash
- Opportunities for professional growth and development
- Supportive team environment with a focus on work-life balance
Working hours are Monday - Friday, 9am - 6pm "1 hour lunch break"
To apply, please send your resume to "no phone calls or emails without a resume" We look forward to welcoming a new member to our customer-focused team!"
