Vacancy expired!
Our company is looking for an experienced and motivated billing and collections specialist to join our dynamic collections team. Your duties will include processing customer refunds, reviewing account alterations, resolving client inconsistencies, and collecting overdue payments.
The role requires someone with the ability to balance between maintaining trustful relationships and guaranteeing timely payments. You should possess outstanding communication and negotiation skills, as well as in-depth knowledge of laws and policies related to debt collection.
Responsibilities:
Supervise assigned accounts to identify unresolved debts.
Develop effective repayment plans.
Follow-up with clients on overdue accounts.
Oversee all monthly payments and refunds.
Research and implement effective collection techniques.
Perform all administrative duties related to ensuring office efficiency.
Create monthly credit records.
Respond to client account queries in a timely and professional manner.
Prepare and send billing statements and invoices.
Requirements:
High school diploma or equivalent qualification required.
A minimum of 2 years experience in a similar role.
Strong understanding of billing and collection processes.
Outstanding communication and interpersonal skills.
Highly-skilled in negotiation.
In-depth knowledge of laws and policies related to debt collection.
Good administrative skills.
Pay: $18-20 per hour based on Experience
WHY YOU’LL LIKE WORKING HERE
Competitive compensation package plus uncapped commission
Medical, dental, and vision plans
Corporate training
Paid Time Off (PTO)
Paid holidays WORKING CONDITIONS
Much of this work is done in an indoor location.
Extended periods of working at a computer.
Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. MORE ABOUT US Our culture sets us apart from the competition and we need great people that want to learn and make an impact. We provide training to ensure your success and believe in promoting from within.?We offer industry-leading benefits, including paid holidays, paid time off, affordable medical coverage, year-end performance bonuses, and a generous 401k match.
