WE ARE LOOKING AN air conditioning technician with experience in TECH SUPPORT (customer service)
Please do not apply if you do not have experience in tech support (customer service) with air conditioning systems, as you will not be considered
THIS JOB IS ONSITE- NOT REMOTE
PAY RATE: $25
LOCATION: DORAL; FL 33166
This company is one of the largest air conditioning and heating equipment distributors in the USA and is headquartered in Medley, Florida.
This opening is for a full-time office position, providing technical support to nationwide clientele over the phone, via email, chat, etc.
Our products are sold all across the United States through all major online marketplaces, such as Amazon, the Home Depot, as well as our e-commerce channels. We sell and ship over a thousand shipments daily.
We are looking for a highly professional and experienced person to operate within our technical support department, handle complex situations, and resolve customer requests. In addition to possessing in-depth knowledge in the HVAC field, the ideal candidate should have over 2 years of experience in customer service with high volumes of customer interaction and possess a high level of skills in Communication, Problem Solving, and Teamwork.
We are in search of someone who is well-spoken and experienced with finding and expediting resolutions for customers most efficiently and satisfactorily.
Inquiries from clients, marketplaces, and shipment providers will need to be promptly and professionally handled to keep our corporate ratings at the top levels. The technical support department will ensure the highest level of service presented to all clients at all times.
Anyone seeking secure, comfortable, professional and high-growth work opportunities, while possessing all listed professional skills and experience, should apply with their resumes and cover letter by replying to this listing. Starting compensation will depend on experience and skills and will be significantly enhanced based on a proven track record and performance in the company within the first 6 months. Dependability, attendance, accuracy, and high level of articulation and professionalism in customer support and management will be rewarded with frequent raises or bonuses.
Working hours are standard daytime hours, 9 AM-6 PM Monday through Friday.
