WE ARE CARRIER NOT A BROKER
Our Moving Company looking for experienced customer service representative.
Work from office only.
FORT LAUDERDALE
Responding to phone calls, emails from customers seeking information about moving services and logistics.
Confirm with customers scheduling pick-ups and deliveries.
Resolving issues: Handling customer complaints, problems, and disputes in a professional and efficient manner. This may involve investigating issues, coordinating with relevant departments, and finding appropriate solutions to ensure customer satisfaction.
Maintaining records: Keeping accurate and up-to-date records of customer interactions, transactions, and complaints in the company's database or CRM system.
Providing post-move support: Following up with customers after their move to ensure their satisfaction, address any post-move issues, and collect feedback for continuous improvement.
Call or text for quickest response (702)430-8268
