We're seeking a dedicated and enthusiastic Reservations Specialist to provide exceptional customer service to our valued Members.
Responsibilities:
Research and Recommendations: Conduct thorough research on diverse vacation destinations, accommodations, flights, and rental car options.
Member Assistance: Provide personalized assistance to members throughout the booking process, ensuring a seamless and enjoyable experience.
Customer Service:
Maintain excellent communication with members, addressing inquiries promptly and professionally regarding their membership, upcoming travel and any other needs.
Qualifications:
Strong organizational and time management skills
Excellent communication and interpersonal skills.
Proficient in using reservation systems and travel industry tools
A passion for travel and a desire to deliver exceptional customer service
Basic computer skills, ability to navigate a web browser, proficient typing skills.
Benefits:
Competitive compensation package
Opportunities for professional growth and development
Travel discounts and perks!
If you're a motivated and customer-focused individual looking to join a dynamic team, we encourage you to apply!
Bilingual a plus, but not mandatory.
Required hours would be 6am to 2pm EST. Mon-Fri or Tue-Sat.
Please email resume to Jessica@tfccustomercare.com
