Description We are offering a contract to hire employment opportunity for an IT Support Specialist in Fort Lauderdale, Florida. The role involves providing technical support to customers, vendors, and guests during events, troubleshooting network connectivity issues, and managing hardware such as computers, laptops, iPads, and printers. The position also entails daily Help Desk support for staff members and the handling of inventory control tasks.Responsibilities: Offer on-site technical support to customers, vendors, and guests before, during, and after events. Patch and deploy network cables and wire ethernet ports for events. Handle troubleshooting of user problems and network connectivity issues, including wired, wireless, and VPN connections. Provide daily general Help Desk support to staff members. Manage the installation, configuration, maintenance, and support of various hardware including office computers, laptops, iPads, POS Terminals, printers, and cell phones. Set up workstations and configure user profiles. Install, configure, and update workstation software and provide operational guidance to users. Assist with inventory control tasks, including the repair or replacement of parts. Deliver quality customer service via telephone, mail or in-person interactions. Use skills such as MS Office 365, MS Windows 10, Comptia A+, Comptia Network+, Windows Server 2016, Windows Server 2019, OneDrive, Network Troubleshooting, Cloud Technologies, Desktop Hardware, SharePoint and others as required. Requirements Proficiency in MS Office 365 Expertise in MS Windows 10 Comptia A+ certification Comptia Network+ certification Experience with Windows Server 2016 and Windows Server 2019 Knowledge of OneDrive Skills in Network Troubleshooting Familiarity with Cloud Technologies Experience with Desktop Hardware Proficiency in SharePoint Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
