House Manager is responsible for overseeing the general operations of the residence. Hiring and managing additional staff in a positive environment where everyone is given clear expectations and loves coming to work daily. Passionate about making the home look it’s best. Important qualities; assertive, proactive, resourceful, self-starter, organized, service focused, kind, professional, respectful, capable of maintaining discretion (confidentiality agreement is required) and willing to work in an extremely hands on position. Start date is immediately.
RESPONSIBILITIES:
Daily walk through of the residence to ensure that all systems are functioning properly
Create and maintain comprehensive household manuals setting priorities for tasks on daily, weekly, monthly, quarterly and annual basis
Maintain file systems including those for household operations, warranty manuals, household equipment, invitations, etc.
Maintain contacts lists that include family members, vendors, contractors, businesses, etc.
Hire and manage additional staff for residences and supervise the quality of their performance
Oversee house projects and assist domestic staff with projects when necessary (e.g., creating a collaborative/team environment)
Maintain vehicles and boats, take for routine service appointments and keep accurate records of services completed (must be required with luxury vehicles)
Provide hospitality and attend to guests and family’s needs
Coordinate staff schedules to ensure adequate coverage at all times based on owners’ needs (nannies, gardener, private chef, housekeepers, etc.)
Ensure pantry, refrigerator and wine cellar are properly stocked in accordance with the principals’ and child’s travel and entertaining schedules
Maintain security system and generator at residences and check/test on a regular basis
Maintain care of outdoor pool and jacuzzi
Manage household schedules and calendars
Event planning, organizing, coordination and flawless execution day of event
Schedule home maintenance and repair work along with supervising projects
Handle household bills and administrative duties (collaboratively working with bookeeeper)
Manage household petty cash, proper documentation and submission of house credit card purchases and receipts
Run errands and perform necessary tasks (e.g., shopping for home supplies, food if necessary and other requested items)
House projects and handling things around the residences (e.g., receiving deliveries, service providers, contractors, organizational projects, answering phone calls, sending emails, etc.)
QUALIFICATIONS:
Highly organized, detail oriented, proactive, excellent time management, efficient and service focused.
Attentive to principals’ preferences and style (intuitive to their needs)
Ability to maintain discretion (confidentiality agreement is required)
Ability to be discreet with respect for employer’s privacy.
Professional presentation of self and great personality
Strong organizational ability to present projects, budgets, lists, bids, etc. to principals and family office through use of Excel spreadsheets and other programs
Ability to develop and maintain solid working relationships with service providers, contractors and vendors
Ability to work collaboratively with and oversee interior design projects
Ability to easily take direction
Strong ability to communicate and collaborate efficiently with principals, family and domestic staff
Strong technology skills and experience.
Seeking longevity/long term commitment (e.g., at least 2-5+ years)
Positive attitude and ability to handle residences and staff with ease and calm demeanor
Active and fit
Non-Smoker
REQUIREMENTS:
5-10+ years of consistent and recent domestic experience as a full-time house manager or estate manager
3-4 references from domestic position(s)
Ability to complete extensive background checks, motor vehicle checks, drug tests and psychological evaluations
Safe vehicle for transportation and clean driving record
Bilingual in English and Spanish is highly preferred but is not required (English speaking is a requirement)
COMPENSATION:
gross annual salary (based on experience and qualifications)
Paid vacation days and holidays
Discretionary annual bonus and raise (performance evaluation required)
Laptop and phone are provided
Please read the job description carefully and kindly apply with your cover letter, resume, references (email address and phone number), letter(s) of recommendation, and professional photo if you feel that you meet all of the requirements. We look forward to hearing from you.
