Description
POSITION PURPOSE:
To assist the reception manager and senior receptionists during service and follow through with any tasks given to enhance the guests experience.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Provide friendly, courteous and efficient service to all guests with making eye contact, smiling and maintaining proper posture.
Works as a member of the restaurant team. Interacts with service crew in a positive manner. Assists others whenever needed.
Interacts with people beyond giving and receiving instructions, particularly in resolving Guest complaints.
Anticipate and service the guest’s needs before requests are made.
Follow proper time and attendance and uniform procedures.
Maintain menu cleanliness.
Be consistent with status checks and updating out times.
Must have experience in handling books.
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