Welcome patients by greeting them in person or on the telephone
Verify patient information by interviewing patient, recording medical history, confirming purpose of visit
Prepare patients for the health care visit by directing and/or accompanying them to the examining room
Perform preliminary physical tests; take blood pressure, weight and temperature; report patient history summary
Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
Counsel patients by transmitting physician's orders and questions about surgery
Educate patients by providing medication and diet information and instructions; answering questions
Schedule surgeries by making arrangements with the surgical center, verifying times with patients and preparing charts, pre-admission and consent forms
Maintain safe, secure and healthy work environment by establishing and following standards and procedures and complying with legal regulations
Keep supplies ready by inventorying stock, placing orders, verifying receipt
Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs
Update job knowledge by participating in educational opportunities and reading professional publications
Enhance practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
Complete records by recording patient examination, treatment and test results
Generate revenue by recording billing information of services rendered, completing insurance forms and responding to insurance and other third-party inquiries
Maintain patient confidence and protect operations by keeping patient care information confidential
Serve and protect the physician or healthcare provider practice by adhering to professional standards, policies and procedures, federal, state and local requirements and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards
Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations
Enhance health care practice reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
Qualifications:
Requires a high school diploma and medical assistant certificate
0-2 years of experience in a related field
Knowledge of commonly used concepts, practices, and procedures within a particular field
Rely on limited experience and judgment to plan and accomplish goals
Perform a variety of tasks
Rely on instructions and pre-established guidelines to perform the functions of the job
Work under immediate supervision of a supervisor or manag
