Responsible for effective and efficient verification of all patients’ benefits before their
appointment.
Responsible for answering incoming calls from other providers, recipients, and carrier
groups in relation to insurance coverage.
Research eligibility information online with various insurance carriers.
Responsible for acting as a liaison between patients, healthcare providers, and
insurance carriers to ensure all proper measures are taken and information is collected.
Ensures all patient questions are answered and issues are resolved timely by utilizing
the appropriate resources.
Responsible for obtaining all referrals and authorizations for procedures and services, as
required.
Other duties as assigned by the Billing Manager.
