Wolfcreek Consulting is an executive recruitment firm with more than 25 years of experience. We are honored to have been recognized by the South Florida Business Journal as one of the Top 10 executive search firms in South Florida. Our client is seeking a Front Desk Receptionist – Medical & Wellness Office (Hollywood, FL).
Location: Hollywood, Florida
Position Type: Full-Time
Compensation: $17.00
Position Summary:
We are seeking a friendly, organized, and professional Front Desk Receptionist to join our team. The ideal candidate will be bilingual (English/Spanish) but NOT required, and have previous experience working in a physician’s office. This role is the first point of contact for patients and plays a key role in ensuring smooth daily operations.
Key Responsibilities
Greet and assist patients in person and over the phone with professionalism and warmth
Answer multi-line phone system, schedule appointments, and confirm patient visits
Verify insurance information and collect co-pays or balances as needed
Maintain accurate patient records and update information in the electronic medical record (EMR) system
Coordinate with clinical staff to ensure efficient patient flow
Handle patient inquiries and direct messages to appropriate staff members
Manage incoming and outgoing correspondence (mail, faxes, emails)
Maintain a clean and organized front desk and waiting area
Qualifications
Previous experience in a medical or physician office (required)
Knowledge of medical terminology, insurance verification, and EMR systems (e.g., eClinicalWorks, Athena, etc.)
Excellent communication, customer service, and organizational skills
Strong attention to detail and ability to multitask in a fast-paced environment
Professional demeanor and positive attitude
