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Comprehensive Management Services:
Dark Mako offers businesses comprehensive management services to optimize their online operations. From management and hosting to marketing and production, our full suite of customizable and affordable tech solutions is designed to help your business grow and evolve. Our team of experts is committed to guiding you every step of the way. Reach out to us today to discover how Dark Mako can empower your business.
Field Service Technician Requirements:
We are currently seeking dedicated Field Service Technicians to join our team. The ideal candidates will meet the following requirements:
High school diploma or GED.
Proven work experience as a field service technician.
Relevant technical certificate.
Ability to travel and work according to a changing schedule.
Excellent time management skills.
Mechanical and electrical skills.
Ability to problem-solve.
Good communication and training skills.
Physically fit and able to work with heavy equipment.
Important Information for Technicians:
By accepting a work order from Dark Mako, technicians certify that they are performing the work as independent contractors. Independent contractors are responsible for providing General Liability and Workers Compensation insurance coverage for themselves and/or their employees as applicable.
All service calls require a check-IN and check-OUT call, with Dark Mako serving as the main point of contact. Technicians are expected to have a laptop running Windows XP or better, with Hyper Terminal and a console cable often required.
Additionally, technicians must be prepared with a cell phone for all service calls, and Dark Mako is not responsible for cell phone reimbursement or call plan management.
For any inquiries related to Platform Work Orders, scheduling concerns, SL increases, etc., technicians should address them exclusively to Dark Mako. Contacting the End User directly without Dark Mako's approval is strictly prohibited.
Technicians are required to be prepared with all necessary tools, testers, materials, and equipment for the job. Dark Mako does not authorize paperwork to be left with the End User.
Please note that Dark Mako has a 5-business day review process for all work orders. Payment authorization will not occur until the completed hard copy of the Work Order, including IN and OUT times, resolution notes, and the End User signature, is received by Dark Mako accounting. It must be uploaded or sent to the appropriate resource as specified in the work order.
For further information or assistance, please contact support@darkmako.com
Join Dark Mako and be part of a team dedicated to excellence in managed tech services.
Requirements
Field Service Technician Requirements:
Education:
High school diploma or GED.
Relevant technical certificate.
Experience:
Proven work experience as a field service technician.
Skills:
Mechanical and electrical skills.
Ability to problem-solve.
Excellent time management skills.
Good communication and training skills.
Availability:
Ability to travel and work according to a changing schedule.
Physical Requirements:
Physically fit and able to work with heavy equipment.
Independent Contractor Agreement:
By accepting this work order, you certify that you are performing this work as an independent contractor.
Responsible for providing General Liability and Workers Compensation insurance coverage for yourself and/or your employees as applicable.
Technology Requirements:
Must have a laptop running Windows XP or better.
Hyper Terminal is often required (see PuTTY.org) as well as a console cable.
ALL service calls require a check-IN and check-OUT call to our main office.
Communication:
ALL service calls require Technicians to be prepared with a cell phone.
Our company is NOT responsible for cell phone reimbursement or call plan management.
Financial Responsibility:
Our company is NOT responsible for reimbursing any taxes, fees, or other applicable charges technicians are required to pay to Field Nation for services rendered.
Point of Contact:
Platform Work Order inquiries, scheduling concerns, SL increases, etc. are ONLY to be addressed to our company.
Client Interaction:
The End User is not to be contacted directly without our company's approval.
Equipment and Tools:
Technician to be prepared with all necessary tools, testers, materials, and equipment for the job.
Our company does not authorize paperwork to be left with the End User.
Work Order Processing:
Please be advised that our company has 5 business days to review, process, and authorize all work orders.
Payment will not be authorized until the completed hard copy of the Work Order has been received by our company's accounting. It must include IN and OUT times, resolution notes, and the End User signature and must be uploaded or sent to the appropriate resource as specified in the work order.
About the Company
Welcome to Dark Mako, your trusted partner in expert managed tech services. At Dark Mako, we understand the critical role technology plays in the success of modern businesses. Our mission is to empower organizations by providing comprehensive management services that optimize and streamline their online operations.
Our Services:
Dark Mako specializes in a wide range of services, including internet, network, and IT project management. Whether you are launching a new website, expanding your business, or seeking to enhance your online marketing strategy, we have the skills and expertise to meet your unique needs. Our team is committed to delivering solutions that make your operations run smoothly and efficiently.
Comprehensive Management:
We offer a full suite of customizable and affordable tech solutions tailored to your business requirements. From management and hosting to marketing and production, Dark Mako is your one-stop destination for all your technological needs. Our goal is to help you grow and evolve your business in the digital landscape.
Expert Team:
Dark Mako is proud to have a team of seasoned experts who are passionate about technology and dedicated to your success. With their extensive knowledge and experience, our professionals are ready to assist you every step of the way. Whether you require guidance, implementation, or ongoing support, we are here to ensure your journey with technology is seamless and rewarding.
Get in Touch:
Ready to take your business to the next level? Contact Dark Mako today to explore how our comprehensive management services can benefit your organization. We are committed to providing top-notch solutions that empower you to thrive in the ever-evolving digital landscape. Your success is our priority, and we look forward to being your trusted partner in technology.
