Welcome to the Sea Lord Hotel, a charming boutique lifestyle hotel located directly on the pristine sands of Fort Lauderdale Beach. Managed by a specialized operator experienced in boutique and small properties, our hotel promises an exceptional guest experience and a welcoming atmosphere.
Position Overview:
We are seeking a dedicated and detail-oriented Night Auditor/Security team member to join our dynamic staff. In this dual role, you will be responsible for maintaining a secure environment for our guests while performing essential auditing functions during the night shift. This position is vital in ensuring smooth operations, excellent guest service, and a safe atmosphere throughout the hotel.
Key Responsibilities:
- Perform nightly audit functions, including balancing all accounts and preparing reports.
- Ensure a secure environment by monitoring the hotel premises and responding to security issues or emergencies.
- Provide exceptional customer service to guests, addressing inquiries and resolving concerns promptly.
- Assist in enforcing hotel policies and procedures while maintaining a welcoming atmosphere.
- Safeguard guest belongings and hotel property.
- Collaborate effectively with other hotel departments to ensure seamless operations during the night shift.
- Complete other assigned tasks as needed to support hotel operations.
Qualifications:
- Previous experience in hotel operations, night auditing, or security REQUIRED.
- Strong attention to detail and excellent organizational skills. REQUIRED
- Ability to work independently during overnight shifts. REQUIRED
- Exceptional customer service and communication skills.REQUIRED
- Basic computer proficiency, including experience with hotel management software . REQUIRED
- Must be able to handle emergencies calmly and effectively. REQUIRED