Used Car Dealership BHPH General Manager CAR EXPERIENACE REQUIRED
The General Manager (GM) at our Buy Here Pay Here (BHPH) boutique dealership is responsible for overseeing all operations, ensuring profitability, customer satisfaction, and regulatory compliance. The GM will lead and manage the sales, financing, and service teams while developing strategies to grow the business, improve customer retention, and optimize operational efficiency. This role requires a hands-on leader who understands subprime financing, dealership operations, and customer service excellence
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Management of total store operations including associate development, profitability, customer satisfaction with a concentration on the sales process and budget management.
- Utilizes reports, analyzes information, and monitors trends to identify opportunities in the business.
- Displays financial responsibility to owneship.
- Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience.
- Interviews, hires, trains associates to support store operations and company growth.
- Manage daily sales goals.
- Manages daily store operations by interpreting, communicating and executing policies and procedures
- Resolves customer and associate issues in person and online posts.
- Participates in meetings and conference calls
Qualifications:
- Multi-task in a high energy, fast-paced work environment
- Speak, listen, and write effectively in dealings with customers and sales team.
- Read, interpret, and transcribe data in order to maintain accurate records
- Make independent judgments regarding critical business decisions
- Identify business opportunities and suggest improvements
Education and/or Experience:
- 3 years management experience, retail management experience or used car sales experience
- Intermediate PC skills
- Buy Here / Pay Here Experience
- DMS Software Experience
- Bilingual a huge plus
Work Environment:
- Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions
- Rotating schedule with shifts that will include nights, weekends, holidays, 12 hour days
What We Offer:
- Base Pay + Aggressive Commissions
- Friendly and supportive work environment
- Weekly bonuses on adhering to goals
- Authentic, respectful ownership that are hands on and involved.
For more information Please email opaul@mmprivatelending.com
Please put in ythe subject line: BHPH job opportunity and attach your CV or resume.
