IT Support

IT Support

16 Jan 2025
Florida, Fort lauderdale, 33301 Fort lauderdale USA

IT Support

Responsibilities:

Manage and maintain both physical and virtual machines assigned to College of Nursing faculty across various campuses (primarily Boca and Davie).

Maintain Windows 2016 servers and utilize tools such as Active Directory, Group Policy Management, SCCM, and Intune to manage systems.

Provide support for the college's clinical software, eValue.

Deploy and configure new MS Windows computers for departmental use.

Map network devices during new installations.

Provide technical support for College of Nursing computers, equipment, and personal devices.

Monitor the internal help desk ticketing system and respond to support requests.

Maintain and update an inventory of computing devices and equipment.

Manage digital signage boards and provide IT support for college events.

Research and recommend IT products and solutions.

Troubleshoot, service, and maintain laser printers and copiers.

Manage mobile devices (cell phones, tablets) for the College of Nursing.

Support FAU’s LMS/Canvas platform.

Provide IT support at various partner sites and campuses.

Requirements:

Must have a working car.

Must possess a valid driver's license.

Must be willing to commute to partner campuses and sites (Davie, West Palm Beach, and HBOI).

This is an in-person position with no remote work option.

Initial Screening Questions:

1. This is a full-time, in-person position with no remote work option. Are you comfortable with this requirement?

2. Do you have a working car?

3. Do you hold a valid driver’s license?

4. This position requires travel to multiple partner campuses and clinics. Are you willing to make these commutes as needed?

5. If hired, how soon would you be available to start?

6. Are you currently authorized to work in the United States?

7. Will you require visa sponsorship now or in the future?

bachelor's degree in computer science or equivalent preferred

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