About Us:
E&S Insurance is a reputable local insurance agency established in 2004, known for fostering long-standing relationships with some of the most respected insurers in the world. We pride ourselves on delivering excellent customer service and serving as trusted risk advisors to over 4000 businesses and 5000 personal insurance clients. Our commitment is to become your Outsource Risk Manager by providing expert risk management solutions and tailored insurance coverage.
Position Overview:
We are seeking a dedicated and motivated Customer Service Representative to join our professional account team. In this role, you will service existing accounts, re-market clients within our portfolio, and drive retention through effective cross-selling and upselling strategies. Your contributions will be vital in helping our clients achieve their personal and business objectives while managing their risk exposure.
Key Responsibilities:
- Service and support existing accounts to ensure client satisfaction.
- Re-market clients within the portfolio of companies to provide the best possible coverage options.
- Drive client retention through effective cross-selling and upselling of insurance products.
- Collaborate with a team of specialists to implement and manage insurance programs tailored to client needs.
Qualifications:
- Minimum of 2 years of insurance experience.
- Valid Florida 4-40 Customer Representative License.
- Strong communication and interpersonal skills.
- Ability to work collaboratively within a team environment.
- Detail-oriented with excellent organizational skills.
Benefits:
- Competitive base salary.
- Opportunities for professional development and career advancement.
- Supportive work environment focused on teamwork and client success.
If you are passionate about providing exceptional customer service and want to be a part of a dynamic team, we invite you to apply for the Customer Service Representative position at E&S Insurance. Join us in our mission to deliver top-notch risk management solutions!
