OPERATIONS ANALYST I - 64051649 Date: Dec 10, 2024 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforceoperations/humanresourcemanagement/forjobapplicants/everify) .Requisition No: 842908 Agency: Department of HealthWorking Title: OPERATIONS ANALYST I - 64051649Pay Plan: Career ServicePosition Number: 64051649 Salary: $40,000.00 to $43,308.88 Posting Closing Date: 12/16/2024 Total Compensation Estimator Tool (https://compcalculator.myflorida.com/) This is an open Career Service Operations Analyst I position with the Department of Health in Lee County. Your Specific Responsibilities: The Operations Analyst I position performs various clerical function activities for Community Health and Risk Management. Performs clerical functions at other locations as needed. Participates in clinic events that may require clerical personnel on evenings, weekends, and during regular business hours. This position has access to applicable information required to perform the job. This position is classified as a sensitive position. Incumbent handles protected health information on a need to know basis following Department of Health and Information Security Policies, Protocols, and Procedures. Incumbent abides by state and federal laws governing health and personal information. Incumbent is responsible to maintain confidentiality, security, privacy and integrity of protected health information . Operations Analyst I
HMS EARs/DARS Liaison for DOH- Lee.
Monitors CSR EARs and DARs for compliance.
Provides EARs and DARs training for new employees.
Creates and presents by-weekly HMS Training to new and existing staff on HMS EARS, and EARs Certification.
Creates and presents HMS Registration training to avoiding creation of duplicates in HMS and Florida Shots.
Performs HMS and Florida Shots Duplicates resolution.
Enters services for School Health Program with nursing staff.
Assists Health Information Management Department with records management.
Files documents in electronic filing system for retention.
Billing
Creates and presents by-weekly HMS/Billing Portal Training to new and existing cashiers.
Provides ICD10 and CPT coding training
Continuous quality improvement for billing including but not limited to daily billing audits; provider reports (coding errors, documentation issues, etc.) and provides feedback on findings to Management.
Collaborates with Management to resolve billing problems
Performs other duties as assigned by management.
Process and post all payments receive by phone or mail from clients
Performs insurance verification and training.
Assists Billing Operations Analysts I as needed.
Clinic Support
Serves as a backup for entering Healthy Start Prenatal and Postnatal screenings in system.
Assists doctors’ offices, hospitals, and other agencies with Healthy Start screening requests and questions.
Sorts and distributes incoming mail to appropriate department.
Files, makes copies, and prepares packets.
Miscellaneous Duties
Assists Community Health and Billing departments with projects as needed.
Receive deliveries from vendors at Michigan. Organize and notify departments of the arrival of supplies.
Assists county maintenance in the absence of the facility personnel.
Escorts shredding company throughout DOH Lee facility.
Job Enrichment
Attends required meetings and trainings and remain current of all policies and protocols.
Required Knowledge, Skills, and Abilities:
Knowledge of general office procedures and practices.
Knowledge of correct spelling, punctuation & grammar usage
Knowledge of standard business formats & styles for letters & business forms
Skill in operating a personal computer
Ability to operate general office equipment
Ability to follow office procedures & practices
Ability to organize & maintain filing systems
Ability to handle telephone calls in a courteous & effective manner
Ability to communicate effectively verbally & in writing
Ability to establish & maintain effective working relationship with others
Ability to understand, interpret & apply applicable rules, regulations, policies & procedures
Ability to prioritize individual workload
Ability to frequently bend, kneel, reach, and sit or stand for long periods of time
Ability to lift and carry up to 50 pounds as needed
Ability to frequently use telephone, computer, copier and small hand tools, i.e.; stapler, scissors, etc.
Ability to work with occasional loud noises
Ability to locate information that is listed alphabetically & numerically
Ability to follow instructions
Ability to review data for accuracy & completeness
Ability to work independently or with minimal supervision.
Ability to work indoors with occasional temperature changes.
Licensure/registration/certification requirements (If applicable, list the appropriate Florida Statute or federal regulation cite): N/A
Other job-related requirements for this position:
Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to threats involving any disaster or threat of disaster, man-made or natural.
Selected immunizations or titers and/or periodic screening for tuberculosis may be recommended for this position.
Incumbent must possess a valid Florida Driver License and have a motor vehicle to carry out these duties.
Working hours:(A) Daily from7:30 amto4:30 pm(B) Total hours in workweek40+40(C) Explain any variation in work (split shift, rotation, etc.) May be required to work additional hours as needed.
Florida Department of Health Mission, Vision, and Values:
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
I nnovation: We search for creative solutions and manage resources wisely.
C ollaboration: We use teamwork to achieve common goals & solve problems.
A ccountability: We perform with integrity & respect.
R esponsiveness: We achieve our mission by serving our customers & engaging our partners.
E xcellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
Fort Myers
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
Annual and Sick Leave benefits;
Nine paid holidays and one Personal Holiday each year;
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
Retirement plan options, including employer contributions
(For more information, please click www.myfrs.com );
Flexible Spending Accounts;
Tuition waivers;
And more!
For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement. Location: FORT MYERS, FL, US, 33916 Nearest Major Market:Fort MyersNearest Secondary Market:Cape Coral
