No phone calls, please.
This is an opportunity to work in a fun office with a great group of teammates.
This is a part time hourly position with flexible hours. The normal hours for this job will be 10:00am to 2:00pm Monday through Friday. However, we can arrange a different schedule for you. You can work up to 25 hours/week if you have work to do. No nights or weekends. All of our Holidays are paid, and you start earning paid vacation immediately, 2 weeks per year the first two years, and 3 weeks per year beginning your third year. We enjoy a very pleasant, sunny office, with windows in everyone's office.
I started Ability Management 21 years ago, and have grown the business to management of approximately 65 associations with 6,000+ homes and condos. We manage Condo Associations, Home Owner Assoc, and Master Associations in Naples and Bonita Springs. Currently there are 16 of us, including 6 licensed CAM managers. Our business is stable and profitable, with no cash flow issues whatsoever.
We are totally resistant to any recession and the Naples economy. We have grown right through downturns in the economy, including the recent Covid-19 Virus.
Below is a high level outline of the responsibilities for this job. I have successfully managed hundreds of people, and know how to create a work environment where my teammates both succeed and enjoy their job. We enjoy very little employee or association turnover. We have a great team in our office, who will happily and ably assist you with many of your responsibilities.
We are located off of Airport Road in the Walden Oaks office park (north of the Hyundai dealership) approx. 1 mile north of Pine Ridge Rd. Address: 6736 Lone Oak Blvd, Naples FL 34109. Our phone is 591-4200; fax: 596-1919; You can learn more about our company and myself at our website: www.AbilityTeam.com Please take the time to visit this website.
If you would like to be considered for this position, please send me an email with your qualifications and resume. Include your hourly rate expectations in this email. Please use the words "Admin Support" in the subject line.
Thank you for your interest. Please read below for the skills and a job description.
Dennis Lively, President
Skills needed
You must be very proficient using Windows PCs, and be very familiar with navigating the Internet. Your proficiency will be tested.
We use Microsoft Office (Word, Excel, and Outlook) and CINC Association Management and Accounting software.
Lots and lots of Common Sense, along with the ability to manage your time and activities efficiently.
Ability to communicate in a positive fashion and deal with owners, who often are complaining, sometimes irrationally, and keep smiling. This is tough sometimes.
Telephone answering skills. Most calls are for owners reporting a problem. In some cases, you can contact the subcontractor to go out and make the repair. Calling the pest control company, for example, or the irrigation company to fix a broken sprinkler head. On more complicated calls, you will either pass it on to the Property Manager assigned to that association, or, create an issue email for the appropriate person.
The ability to smile and stay positive when things go wrong. (did I mention that already?)
Responsibilities
Assist the Property Managers with calls from owners and to vendors and subcontractors
Answering the phone, entering the information from the calls into our system.
Assist Owners and Boards with Architectural Change Requests
Assist with getting out mailings; folding and stuffing envelopes, etc.
Calls to our field personnel and subcontractors to advise them of an issue needing their attention.
The Ideal Candidate
The ideal candidate might have worked in a management company previously.
Or worked in a Real Estate office or a Title Company.
I hope you find this position interesting, and that we receive an email from you expressing interest. We have a fun office and a great bunch of teammates, so send that email!
Dennis Lively, President
Ability Management, Inc.
6736 Lone Oak Blvd.
Naples, FL 34109-6834
