FULL TIME PLUMBING DISPATCHER / SERVICE COORDINATOR/ASST SCHEDULER
Duties include, but are not limited to:
Responding to inbound customer inquiries via phone/email
Scheduling, follow up, and confirmation of calls
Working with Technicians to schedule jobs
Prepare work orders and invoice as needed
Service Technician schedule management
Maintain Sunshine 811 tickets
This position requires:
Minimum 3 years plumbing and customer service experience
Excellent communication skills
Must be focused, daring, yet friendly customer service. 100% customer satisfaction is our goal.
Strong desktop computing skills, including QuickBooks, Microsoft Windows and Office required.
Ability to learn quickly
You must be dependable, punctual, motivated, and well organized.
You must multitask daily office activities, inbound customer inquiries, and technician support.
Initiative, follow through, attention to detail and independent work skills
Must be able to work in a fast-paced environment
We are family owned and have been in business for over 23 years.
Benefits include Health, Dental, and Vision Insurance. We also offer supplemental insurance through Aflac as well as a matching Simple IRA.
If this is the right job for you, please forward your resume.
Tranquility Plumbing, Inc.
4306 Kernel Cr,
Fort Myers, FL 33916
