Spanish-Speaking Customer Service Representative

Spanish-Speaking Customer Service Representative

05 Jun 2025
Florida, Ft myers / SW florida, 33901 Ft myers / SW florida USA

Spanish-Speaking Customer Service Representative

Job Title: Spanish-Speaking Customer Service Representative

Location: In-Person — Immokalee, FL

Company: Invictus Immigration Service

Type: Full-Time

About the Role:

Invictus Immigration Service is seeking a reliable and bilingual Customer Service Representative to join our in-person team. You will assist Spanish-speaking clients through their immigration process, providing clear, professional, and supportive guidance every step of the way.

This position is perfect for someone who communicates well in both English and Spanish, is highly organized, and is committed to excellent client service.

Key Responsibilities:

Answer and return client calls, emails, and in-person inquiries

Provide clear explanations of immigration procedures and next steps

Translate or assist with Spanish-language documentation as needed

Maintain accurate client records and update status reports

Assist with appointment scheduling and case follow-ups

Represent the company with professionalism, clarity, and care

Requirements:

Fluent in both English and Spanish (spoken and written)

Strong communication and interpersonal skills

Comfortable using phone, email, and basic office software

Detail-oriented and dependable

Prior customer service experience is a plus

Must be able to work on-site, Monday through Friday

What We Offer:

Competitive hourly wage

Training and onboarding support

A stable, mission-focused work environment

Opportunities for growth based on performance

To Apply:

Email Invictusimmigrationdominion@gmail.com with the subject line:

“Customer Service Application – [Your Full Name]”

Please include:

A brief introduction (in English and Spanish)

Your resume or relevant work experience

Your availability for an in-person interview

Job Details

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