Job SummaryWe are seeking a friendly and motivated Customer Service Assistant to support customers, provide helpful information, and contribute to a positive customer experience. This role is ideal for individuals who enjoy working with people, developing communication skills, and learning within a supportive and team-oriented environment.ResponsibilitiesWelcome and assist customers in a friendly and professional manner.Provide clear and professional information to customers.Assist with routine customer requests and concerns.Support customer satisfaction and relationship-building initiatives.Follow up with customers when appropriate.Assist with customer engagement and promotional activities.Maintain accurate records of customer interactions.Communicate customer feedback to appropriate team members.Support daily customer service activities and team priorities.Collaborate with team members to achieve service goals.Maintain a positive and professional approach during customer interactions.Participate in ongoing training and professional development.BenefitsPaid trainingCareer advancement opportunitiesProfessional development programsSupportive team environmentHands-on customer service experiencePerformance-based growth opportunitiesEmployee recognition programsOngoing mentorship and coaching
