Position Summary :The Service Technician maintains a luxurious appearance of the community and a safe environment for our residents. Provides excellent customer service skills while repairing and executing resident service requests. Thorough knowledge of preparing for resident move ins and outs, as well as general household repair aptitude is the key to success. This role will also work with the team to strategize innovative preventative service ideas that will save the organization money and increase safety level.RESPONSIBILITIES :Tasks listed below and are not an exhaustive list of all the tasks that may be required for this position.Electrical, plumbing, carpentry, masonry and painting on a continuous basisRepairing and treating structures such as showers, sinks, appliances, doors / cabinets, walls and building exteriorsPrepare and service vacant apartments for future residents by accurately expecting units for “ready” status ensuring all units for new / vacant move-ins meet standardsHave a working knowledge of HVAC systems and be able to maintain, repair and replace HVAC systemsPossess general service knowledge in plumbing, HVAC, electrical, drywall, and appliance repairSchedule and complete preventative service program and log accordinglyResponsible for 24-hour emergency service for on-call rotations and providing reliable and timely serviceComplete property ground work such as : grounds pick up, sweeping, light landscaping, and garbage disposalUphold service to common areas including pools, launder spaces, and parking lots and property amenitiesInspect all common areas, building systems continually, and report issues as neededPerform all service in compliance with Crown Residential’s policies and procedures by becoming familiar with and abide by all applicable Fair Housing LawsStore all equipment, supplies, and tools properly in a secure locationImmediately report any hazardous areas, deficiencies, and policy violations to your direct supervisorPerform all scheduled work on time and properlyCoordinate special projects as directedEnsure the community is safe and well keptAll other tasks assigned or directedOTHER KNOWLEDGE, SKILLS, AND ABILITIES :Excellent customer service skillsAttend all required Crown Residential service trainingsAbility to effectively work in a team setting and collaborate with administrative staffPossess and practice exceptional safety skills while on the jobValid Driver’s License and reliable transportationBe highly motivated and have a positive attitudeAbility to prioritize multiple tasks, follow-up, and follow throughAbility to provide coverage on a rotating basis for property on an on-call basis as neededAwareness of working long hours outdoors and in the elementsProfessional appearance and demeanorAbility to work a schedule during normal work hours and that may be other than Monday-Friday, 8-5. Work in excess of 40 hours is likelyAbility to work on the weekendsConsistent, regular and in person attendance during assigned hours at the workplace are requiredCrown Residential, LLC. is an equal employment opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal, state, or local laws.RequirementsEDUCATION, EXPERIENCE, CERTIFICATION :Required :High school diploma or equivalentEPA Section 608 HVAC Type IPreferred :Auto InsuranceEPA / CFC and CPO certificationsNorth American Technician Excellence (NATE)Heating, ventilation, air conditioning, and refrigeration certification (HVAC)
