Aria Staffing is hiring!
( come into our office to apply)
6620 Southpoint Drive Unit 502
Jax, FL 32211
(9 am- 4 pm)
Call or Text Aria Staffing @ 904-502-5980
Job Overview: We are looking for a skilled Call Center Agent with at least 1 year of experience in managing both inbound and outbound calls. The ideal candidate will excel at delivering exceptional customer service, handling inquiries, and resolving issues efficiently. Strong communication skills and a proactive approach are essential.
Responsibilities:
- Support incoming consumers via multiple media channels (phone, email, chat, SMS, and social media) while
maintaining a high level of professionalism and patience.
- Taking online orders, including payments.
- Resolving returns and order complaints.
- Communicating warranty policies and repair options.
- Support e-commerce sales (only inbound consumers) by driving the close of consumer support into sales opportunities.
Qualifications:
- Minimum 1 year of experience in a call center role
- Proven experience with inbound and outbound call handling
- Excellent verbal communication and problem-solving skills
- Ability to work well under pressure and in a team environment
If you are a dedicated Call Center Agent we encourage you to apply by Submitting your resume. Join our team !
