Are you the friendly voice that brightens someone’s day from the very first “Hello”? Do you find joy in creating seamless experiences and helping people feel genuinely cared for? If so, Fresh Look Home Cleaning wants you on our team!
Who We Are
At Fresh Look Home Cleaning, we’re all about delivering 5-star experiences that brighten both homes and spirits. As a locally owned and growing business, we believe in genuine connections, professional excellence, and the power of a positive attitude. Our goal? To provide a stress-free, sparkling-clean experience our clients can’t wait to share with friends and family.
What You’ll Do
- Be the Warm Welcome
- Greet & Guide: You’re our first point of contact! Receive inbound calls, emails, and messages with a friendly, helpful attitude.
- Answer Questions: Use your product knowledge to set clear expectations and instill confidence in our services.
- Keep It Running Smoothly: Coordinate with cleaning teams to confirm availability, special requests, and seamless logistics.
- Customer Relationship Champion
- Stay Connected: Follow up with clients before and after services, ensuring every question is answered and concern addressed.
- Stay on Top of Details: Handle data entry, digital file organization, and other admin tasks.
- Positive Representation: Project our values, mission, and upbeat personality in every interaction.
- Inspire Confidence: Showcase what sets Fresh Look apart and why clients will love working with us.
What You Bring
- Customer Service Know-How: 1–2 years of experience in a people-facing role (hospitality, sales, or admin support preferred).
- Communication Superpowers: Stellar phone etiquette, active listening, and strong writing skills.
- Organizational Wizardry: Able to juggle tasks, prioritize work, and keep details in check.
- Tech Proficiency: Comfortable with scheduling software, CRMs, and office tools (Google Workspace, Microsoft Office).
- People-Centric: Friendly, empathetic, and ready to connect with diverse personalities.
- Problem-Solving Mindset: Proactive at resolving scheduling conflicts and ensuring client satisfaction.
- Team Spirit: Collaboration with staff, supervisors, and management is key.
Why Join Us
- Pay: $15/hour, plus potential for performance-based bonuses
- Work/Life Balance: Flexible part-time hours and a remote setup
- Family-Oriented Culture: We value relationships over transactions—supportive and close-knit environment
- Room to Grow: We’re expanding and encourage professional development
- Make a Real Impact: Help bring a stress-free, clean home experience to our community
Ready to Shine?
If you’re excited to be the friendly, organized, and proactive voice of our company, we’d love to hear from you! Apply today and help us keep delivering that 5-star sparkle—one warm greeting at a time.
How to Apply
Please respond via email with your resume and a brief note on why you’re the perfect fit for this position. We look forward to connecting with you!
