POSITION: Box Office CashierDEPARTMENT: Box OfficeREPORTS TO: Sr. Box Office ManagerFLSA STATUS: Part-Time/Hourly/Non-exemptSummaryASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Box Office Cashier for ASM Global venues. Responsible for customer service, cashiering, & basic accounting work involving daily box office operations.Essential Duties and ResponsibilitiesWork is performed under general supervision and performance is reviewed while in progress and upon completion for accuracy and compliance with Box Office procedures.
Participates in the sales of tickets at the box office.
Verifies initial cash bank received.
Answers patron’s questions
Assist at patron’s Box Office trouble window and fan accommodation areas.
Assist in distributing Will Call tickets.
Determines and collects appropriate payment for tickets issued.
Verifies credit card purchases.
Completes seller’s reconciliations paperwork nightly.
Assist in relocations of patron when necessary.
Must meet ASM Global credit guidelines for cash handling.
All other duties as assigned.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have strong customer service skills.
Must be able to pass a background check to include a credit history report and meet corporate minimum requirements.
Education and/or Experience
Must have high school diploma or equivalent.
One years’ experience in a customer service environment
Six months experience in a retail or other cash-handling position
Knowledge of computerized ticketing system preferred.
HOURS OF WORK AND TRAVEL REQUIREMENTS
Irregular hours and travel between facilities locally may be required.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Reach with hands and arms.
May spend long hours walking or standing.
NoteThe essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.To ApplyApply at: https://www.jaxevents.com/p/about/employmentExternal link:Sonya BrownASM Global Jacksonville300 A. Philip Randolph BlvdJacksonville, FL 32202Applicants that need reasonable accommodations to complete the application process may contact 904-630-3900.ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
