Description We are inviting applications for the role of Leave of Absence Specialist in the retail industry. The position is located in Jacksonville, Florida and offers a long-term contract employment opportunity in a hybrid office setup. As a Leave of Absence Specialist, you will be expected to manage seasonal increase in LOA requests, working closely with employees and ensuring accurate calculations in alignment with different work circumstances.Responsibilities: Manage and address seasonal increase in leave of absence requests efficiently and effectively Engage in detailed and accurate calculations to accommodate various work circumstances Maintain effective communication with employees to address inquiries and provide resolution Ensure accurate record-keeping and data management in systems such as ADP - Financial Services, ADP Workforce Now, and ATS - Asynchronous Transfer Mode Adhere to compliance requirements and regulations related to leave of absence Utilize CRM tools for efficient customer relationship management and tracking of requests Conduct regular audits to ensure accuracy and adherence to standards Manage benefit functions related to leave of absence Utilize skills in Ceridian and About Time to optimize work processes Ensure attention to detail in all tasks and responsibilities. Requirements A minimum of 5 years of experience in a similar role, preferably within the retail industry Proficiency in ADP - Financial Services and ADP Workforce Now Knowledge and understanding of ATS - Asynchronous Transfer Mode Familiarity with Ceridian software Proficiency in CRM systems Experience with 'About Time' software Strong auditing skills Understanding of Benefit Functions within a retail context Excellent communication skills, both verbal and written Proven track record in compliance with company policies and legal regulations Experience in managing leave of absence procedures and policies. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
