Our client, a leading financial institution, is seeking a Network Change and Recovery Specialist.
Responsibilities:
Participating/supporting all annual CSBC DR/BCP, FED test and Landlord mandated power down exercises globally - each time providing an improved solution to our previous year plan to return to normal production post invocation
Reviewer/approving all Network Change related tasks prior to their implementation
Assist in the enforcement of Network Change policies and procedures
Administration of Global Network daily/weekly and monthly reports
On-going tasks of updating Network Change Control KOP
Required to document, plan all network procedures jointly with the regional ITF coordinators the invocation of all landlord annual building powers and building preventative maintenance exercises while employing all network cost savings opportunities
Primary BCM liaison between CSBC, Service Continuity and the DB Business groups with the assurance of a network that is reliable, secure, redundant and uninterrupted
Ensuring that all Changes to the Network infrastructure have met the pre-determined standard for risk, quality, conflict, approval and notification, as dictated by GCM team
Examining each Change in the context of business requirements, approvals and schedules, prior to the implementation of any Change to the Network environment
Communicates major Network Change events globally while addressing Change conflicts with the affected Business Unit and escalations to ensure closure and resolution
Hosting global internal Change Advisory Board (CAB) meetings as well as participating/representing Global Network Changes on the weekly GT CAB meetings
Working closely with all the Network Support staff in identifies and rectify any infrastructure risk that may impede recovery and report these risks to the Global Services Continuity and CSBC teams
Participating/supporting all annual CSBC DR/BCP, FED test and Landlord mandated power down exercises globally - each time providing an improved solution to our previous year plan to return to normal production post invocation
Certifying that all Network 4 eBCM lifecycle requirements (biannual Call Trees, Business Continuity documents, annual awareness training and business recovery solutions test) are current in the eBCM portal
Ensuring all Global Network team members understand their roles and responsibilities regarding emergency preparedness
Ensuring all Global Network staff are familiar with their evacuation and assembly points, business continuity plan for their department and their roles in a recovery solution
Requirements:
Experience with software development life cycles or Infrastructure release management processes.
Relevant experience in Project Management
Excellent analytical skills to evaluate problem, root cause and inform/test resolution
Excellent team worker, able to work in virtual global teams in a matrix organization
Good communication skills, fluent in English (written/verbal) and local language as appropriate
ITIL V3 Certification
Business Continuity accreditation certification isaplus