Job Title: Resort Receptionist
Summary:
Friendly, professional front desk staff responsible for guest check-in/out, inquiries, and ensuring a seamless guest experience. Wedding planner experience is a plus.
Responsibilities:
Greet and check in/out guests
Manage reservations and inquiries
Handle calls, emails, and guest requests
Coordinate with staff to ensure satisfaction
Resolve guest issues promptly
Maintain reception area and records
Promote resort services and offers
Qualifications:
Hospitality or customer service experience preferred
Excellent communication skills
Organized and detail-oriented
Flexible hours, including weekends and holidays
Proficient in reservation systems in Cloudbeds or equivalent
Friendly and professional demeanor
Wedding planner experience is a plus
