call center representative.
lakeland , florida
posted today
job detailssummary
$14.59 - $15.50 per hour
temp to perm
high school
category office and administrative support occupations
referenceAB4656094
job detailsAre you looking for a dynamic career where you love the culture you work in? Our client is looking for a call center rep to assist their patients with their medication needs.The Patient Support Representative is responsible for providing support to patients and healthcare providers. All positions report on site daily. Flexible full-time shifts are M-F between 8am to 8pm.salary: $14.59 - $15.5 per hourshift: Firstwork hours: 8 AM - 8 PMeducation: High SchoolResponsibilitiesThe Patient Support Representative is responsible for providing support to patients and healthcare providers through the following various duties: Scheduled shifts are M-F between 8am to 8pm. All positions report on site daily.
High Volume Inbound Call Center Experience a Must Have!
Inbound and outbound phone calls, emails, and other requests
Respond to program inquiries, report adverse events, and execute day-to-day operations.
Fully committed to be in office and must be able to commute to Lakeland, FL with reliable transportation!
Paid Every Friday!
Maintaining patient confidentiality is crucial in this role. A high school diploma or equivalent is required for this position.For consideration, email me an updated resume with "Lakeland CSR" in the subject line.The essential functions of this role include:
working in a smoke free environment
Skills
Call Center Support
Call Center
Follow-up
Active Listening
Telephone Etiquette
Empathy
Interpersonal Sensitivity
Adapting to Change
CRM
Typing Skills
Basic Software Skills
Basic Computer Skills
Patient Support
HIPAA
Qualifications
Years of experience: 2 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.get in touchwe are here to help you with your questions.LTlisa thill
lisa.thill@randstadusa.com
