Profile: Dependable and flexible representatives will use strong attention to detail and communication skills to research information, process requests, and make sure every customer issue is successfully resolved in a timely manner. Assist clients with any issues involving their computer hardware, communications software, or computer applications. Duties include responding to customers, determining the cause of computing issues, and fixing technical problems
Requirements: Must have an IT background with Industry Certifications such as CompTIA or Cisco
Position Type: Full Time
Areas of interest: IT Call Center, IT Customer Operations, IT Customer Service
Pay: Negotiable
Full-time in office position, entry-level customer support roles interacting with existing customers to schedule work orders, research disputes, and solve customer account issues.
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