Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.Position Location: 5901 Colonial Dr Ste 301 Margate, FL Working Hours: Monday-Friday 8am-5pmPrimary Responsibilities:
Responsible to accurately perform and professionally monitor the handling of all front desk operations; including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries and forwarding non-routine requests to appropriate personnel
Monitors all incoming telephone calls for prompt and courteous handling
Represents the Company in a professional manner following all policies and procedures
Assists with the inventory, maintenance of business office supplies and the compilation of business office reports
Assists in the completion of assigned administrative reports according to Company procedure
Assists Supervisor and Center Administrator with contacting all new members for prompt scheduling
Sustain consistent, punctual and reliable attendance
Performs other duties as assigned
Ability to travel within 5 mile radius may be required up to 10%
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
High School Diploma/GED (or higher) OR 2+ years of customer service experience
1+ years of customer service experience
Ability to type at least 60 WPM
Preferred Qualifications:
Knowledge of medical terminology
The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#rpo #red
