Matrix Care Management is seeking a detail-oriented and team-focused Care Management Assistant/ Associate to join our Care Management Team. This individual will play a key role in supporting daily operations, assisting with contacting the clients, making follow up physicians and other medical appointments. Maintaining effective communication with Matrix Care Managers.
Key Responsibilities
Assist with staffing medical and non-medical appointments for our clients. To include follow ups and possibly scheduling transportation.
Complete and maintain accurate data entry in company systems.
Follow up with physician offices to ensure timely communication and documentation is provided to Care Manager.
Support the Care Manager with on going communication to clients
Provide general administrative support to the Care Management team.
Collaborate in a team-oriented environment to ensure smooth operations.
Qualifications
Prior customer service or administrative assistant experience preferred (healthcare or care management -background a plus).
Strong organizational skills with attention to detail.
Excellent communication skills, both written and verbal.
Ability to multitask and work effectively in a fast-paced environment.
Bilingual / English -Spanish ( a must)
Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Employee will be FDLE level 2 background screened
PLEASE SEND YOUR RESUMETHANK YOU
This is a part time position, in officehowever could lead to a full time position for the right individual.
