Objectives of this role
Ensure that the warehouse operates at peak efficiency — with customer satisfaction as the primary goal — by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals
Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and shipping methods
Train and manage the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals
Oversee daily operations while controlling and managing inventory and logistics
Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service
Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations
Responsibilities
Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
Schedule and oversee the warehouse team, and manage the flow and quality of work to maximize efficiency and minimize overtime
Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary
Meet regularly with warehouse leads to analyze productivity and develop actionable plans for loss prevention
Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages
Required skills and qualifications
High school diploma or equivalent
Experience with operating and maintaining an electric-powered electric powered forklift.
Three or more years of experience in a warehouse role managing hourly employees
Proficiency with warehouse procedures and policies
Excellent problem-solving skills and leadership qualities
Ability to work collaboratively with all levels of company staff
Ability to deliver effective feedback, both written and verbal
