Our Fort Lauderdale office is offering a full time permanent opportunity to a bilingual customer service professional who will receive training to become a subject matter expert in the transportation industry and support daily shipment activities. You will be the go to support for one of our successful sales representatives and help move thousands of freight loads from coast to coast every day.
Schedule: Mon - Fri 8am - 5pm (EST)
Compensation: $17.50/hour (Full time 40 hours - direct deposit - biweekly pay)
What you'll be doing:
Document and manage all tasks in our internal systems
Schedule appointments and help coordinate shipments from pickup to delivery
Help resolve shipping issues with a high level of professionalism
Provide excellent customer service to internal and external stakeholders
Support with billing and payment processing as needed
What you need:
1+ year customer service experience preferred
Fluent in English and Spanish
Strong verbal communication skills – face to face and over the phone
Ability to take ownership of responsibilities and see tasks through completion
TQL offers:
In office - energetic environment
Benefits
Advancement opportunities with structured career paths
Up to $5,000/year in tuition reimbursement
Employee referral bonus opportunities
Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022
Reach out to me via email or phone/text - I will walk you through application and interview process.
