Customer Service & Client Outreach Specialist – OES Global Inc.
Customer Service & Client Outreach Specialist
OES Global Inc. – Pompano Beach, FL
OES Global Inc. is a portfolio of innovative e-commerce brands proudly serving government, commercial, hospitality, industrial, and parking clients locally and nationwide.
Our Brands:
HydrationDepot.com
TrafficConesForLess.com
SD2KValet.com
We provide cutting-edge solutions including traffic safety products, industrial hydration systems, and custom “Entryscaping” products — all focused on protecting people and property.
Our clients include Miami Dolphins Stadium, Broward Sheriff’s Office, and the cities of Parkland, Boca Raton, Coral Springs, and Tamarac, among many others.
We are proud to have secured major contracts including Fort Lauderdale Airport (FLL) and an exclusive Avendra contract serving over 13,000 hospitality locations.
At OES Global, we are proud of our 10 consecutive years of Gazelle Status — recognizing companies that grow organically at 20% or more annually.
This prestigious achievement highlights our commitment to excellence, innovation, and consistent growth — the hallmarks of our success.
Our Core Values
Legendary Customer Service: For both internal and external customers.
Finding a Way: Always seeking creative solutions to deliver results.
Blameless Problem Solving: Focusing on improvement, not blame.
Going the Extra Mile: Exceeding expectations every time.
We Never Say No or “We’re Too Busy”: We find a way to get it done.
Role Description
We’re seeking a Customer Service and Client Outreach Specialist to join our high-energy, fast-paced team.
You’ll play a pivotal role in ensuring every client interaction — by phone, chat, or email — is handled with professionalism, positivity, and care.
Key Responsibilities
Respond to customer chats and emails with clarity, warmth, and professionalism.
Handle phone inquiries with enthusiasm, ensuring customers feel valued and supported.
Provide expert guidance on our wide range of products and services.
Build and maintain strong client relationships through proactive communication.
Bring energy, enthusiasm, and a can-do attitude to every task — reflecting our Gazelle mindset.
What We’re Looking For
Exceptional Communication Skills: Polished written and verbal abilities across phone, email, and chat.
Customer Service Expertise: Proven ability to deliver legendary service and build strong client relationships.
Professionalism: Ability to represent the company with poise and clarity.
Tech-Savvy: Comfortable with Microsoft Office and CRM tools.
Attention to Detail: Accurate and thorough in all communications.
Positive Energy: Brings enthusiasm and uplifts the team.
Team-Oriented: Thrives in a collaborative environment.
Problem-Solver: Uses critical thinking and a “find a way” mindset.
Drive for Success: Fire-in-the-belly attitude to deliver results and grow.
Why Work with OES Global?
Gazelle Status Leader: Join a company recognized for 10 consecutive years of 20%+ organic growth.
Legendary Service Focus: Be part of a company that values meaningful, exceptional customer experiences.
Supportive Culture: Work with a welcoming team that celebrates success and talent.
Innovative Products: Offer exclusive, high-impact solutions with nationwide distribution.
Career Growth: Opportunities for advancement in a fast-growing company.
Be Part of Something Exceptional.
Location: Pompano Beach, Florida
Apply Today:
Visit OESGlobalInc.com/careers
or email your resume to melissa@oesglobalinc.com
