- Gather essential information about customers’ moves (origin/destination, size, special requirements, dates) to provide accurate quotes and facilitate scheduling.
- Guide customers through each stage of the process: share packing tips and labeling recommendations, coordinate pickup and delivery schedules, provide status updates, and act as a liaison between customers and carriers.
- Document customer interactions and details accurately, maintain records in our CRM, and work closely with sales and dispatch teams to ensure a seamless move.
- Address issues with empathy and professionalism, and work to resolve any problems to the customer’s satisfaction.
Requirements:
- Minimum 1‑3 years of experience in the moving broker field is required. Prior experience in a moving company or brokerage is essential.
- Strong communication and customer service skills.
- Ability to manage multiple moving jobs and maintain accurate records.
- Comfortable using computer systems and CRM software.
Compensation & Schedule:
We offer a competitive salary based on experience (salary only; no bonus pay). This is a full‑time position, Mondaythrough Friday. We provide training and opportunities for advancement in a growing company.
If you’re an experienced moving broker professional who’s passionate about delivering outstanding customer service, we’d love to hear from you. Please reply with your resume and a brief description of your moving broker experience.
MoveSafe Relocation is an equal opportunity employer.
