Here's what you need to know:The Employee Relations Manager will provide high touch human resources support to our KIPP Miami workforce, which includes both instructional and non-instructional staff. This role encompasses a broad scope of responsibilities, including managing employee relations issues at the school, regional, and CMO levels; partnering with the HR Operations team on onboarding, benefits, compensation, and self-service tools; supporting performance management and teacher certification; overseeing leave management, reasonable accommodation requests, and workplace investigations; and developing policies and processes that remove barriers so staff have the tools and support they need to focus on the classroom. By fostering a supportive and compliant work environment, this role helps ensure our educators can deliver a world-class education and prepare students for choice-filled lives. This is a Miami-based, hybrid position requiring in-person and the flexibility to work from where appropriate.This position also requires a deep commitment to the KIPP Team and Family mission of educational equity and to supporting staff so they can create the conditions for students to thrive.This is a hybrid role working three days in schools and two days remotely on most weeks.Here's what you'll be doing:Employee Relations SupportConduct Employee Relations investigations, including gathering and analyzing facts, applying relevant laws, policies, and past practice to reach conclusions and present findings for further action and proposed remediation. Prepare investigation summary reports, track investigations in case management systems, and draft proposed disciplinary documentation as needed.Consult with managers and leadership teams to provide guidance to address specific employee performance concerns, including performance improvement plans and involuntary termination processes and practices. Guide and train managers in overall performance management concepts in alignment with the organization’s philosophy, practices, and processes.Partner with the Leave Manager to provide leave-related support and customer service to employees and managers.Manage the full cycle for reasonable accommodation requests, including engaging in the interactive process with employees and leadership to ensure compliance and effective resolution.Support employees and managers with workers’ compensation claims, including coordination with external providers and internal stakeholders.Lead the regional project planning for KIPP Miami’s renewal cycle, ensuring effective guidance and counsel on annual contract renewals.Partner with the Compensation team to respond to compensation-related queries and assist in resolving outstanding matters. Legal ComplianceEnsure compliance with applicable State and Federal employment and labor laws and related wage and hour regulations.Engage with internal and external legal counsel to proactively assess risk and conduct due diligence.Guide management and leadership teams in navigating various employee and labor relations-related issues to minimize potential employment-related risk and liabilities.Partner with relevant stakeholders to develop, conduct, and facilitate a variety of Employee Relations training, such as Performance Development and Evaluations, Management Essentials, Anti-Harassment/Discrimination, and Workplace Behaviors.  Partner with a school-based operations/leadership team on teacher certification requirements.Assist with the execution of annual compliance campaigns as they relate to region-specific and organization-wide mandatory trainingsBusiness PartnershipsCreate broad partnerships among school-based, regional, and CMO teams to develop and implement practices that reflect a consistent, fair, and aligned approach.Collaborate cross-functionally across school-based, regional, and CMO teams to solve complex employee relations issues. Provide support to school-based, regional, and CMO teams on leave management, reasonable accommodations, discipline issues, compensation, and benefits.  Data and AnalyticsApply expertise in data analysis and the presentation of data to see beyond the numbers and help inform, influence, support, and execute our talent decisions.Investigate ways to measure and visualize existing processes for greater efficiencies.Manage multiple concurrent projects that require inputs from cross-functional stakeholders while balancing the impact on the needs of the organization.Leverage tools, such as Zen Desk and Wiki, to drive analytics and enable staff to utilize self-service support on routine inquiries.As job descriptions cannot be exhaustive, the position holder may be required to undertake other duties that are broadly in line with the above essential duties and responsibilities.
